Xfinity box stuck on voice guidance. Power on both the TV and the X1 TV Box. Confirm that t...

As we continue to make accessibility-related enhancements to

Community Specialist • 10 days ago U/anaday1111 Thanks for reaching out, are you activating via the box or the app? anaday1111 • 9 days ago Sorry for the late reply. I was …Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Press Menu twice on your remote control to access the Main Menu. Select Setup. Select Guide Setup. Arrow down to Channel entry method or Channel entry behavior. Select Auto-Tune to enable the feature, or select No Auto Tune to disable the feature. Note: Auto Tune to HD will be disabled if the user does not have an HD TV Box or HD TV. Sep 30, 2021 · X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ... During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change?Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.Voice guidance is only available on the X1 TV Box at this time. Is voice guidance available in multiple languages? Yes, voice guidance is available in both English and …24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Accessibility Settings lets you to turn on video description, voice guidance, enhanced text readability, manage Closed Captioning services and reset your secondary audio track to the default language (also available in Language and Audio settings). Comcast Labs (X1 only) lets you to test features currently under development for your X1 TV Box.Get the most out of your Comcast X1 Remote by learning to pair it with multiple devices and what to do if you can't find your manufacturer code.Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ...I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ...Aug 16, 2021 · Use the down arrow on your remote to scroll down to All Settings. When the All Settings screen opens, select Accessibility. Scroll down the Accessibility Menu and select Audio Guidance. Toggle the ...7.2K 4 0 7 Responses XfinityRay +21 more Official Employee • 1.4K Messages 2 years ago Hello! Thank you for reaching out about the Voice Guidance prompt, @user_a57a85. Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up?intermittent phone issue, no sound. My house phone uses the Xfinity platform, instead of a landline. We have an intermittent problem of placing a call and not being able to hear the person we called after they answer the phone. The problem is more frequent in the evening. I'll make a call, and the person I call can hear me, but I cannot hear ...The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.Jan 23, 2022 · In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other... Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are up-to-date on their software. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with ...Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help.; Additional information on Game support can be found here: How do I get the right game support? If you have questions about enforcement, please go here Enforcements | …Then he performed a more through reset, that he said would take 6-8 hours to complete and after that time, he told me to unplug the power for 30 seconds and plug the box back in. I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before.Voice Command Tips. To change the channel using your Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV shows …Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ...Sep 5, 2023 · Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote. It is located below A and B but is above C and D on the new voice activated remote. Whether you're a new Xfinity customer or an existing one, check out our Xfinity Voice welcome guide for questions about your service.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...There is a resolution some TVs and audio receivers has issues with. (1080p60) Take the Xfinity remote that you use with that X1 box and press “EXIT EXIT EXIT” (3 times fast) then type in on the Keypad “1080” that will change the picture resolution from 1080p60 to 1080i. You can also follow the same steps but instead of typing in “1080 ...During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change?Learn two ways to fix most problems with the Xfinity Voice Remote.Comcast's Xfinity TV Remote app connects to your Xfinity TV account to provide TV listings and on demand programming directly to your iPhone. If you're in front of your TV while using the app, you can use it in place of your regular cable b...Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ...Nov 27, 2022 · Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me... Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the …With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu.2023. 1. 20. ... However, your Xfinity cable box is not immune to breakdowns. This could stop working unexpectedly, leaving you stuck. A quick look through your ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Xfinity Voice Remote Overview. Introducing the Xfinity Voice Remote – only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more.Issue 1: Xfinity Flex Not Turning On. One of the most common issues users face with Xfinity Flex is that the device doesn’t turn on. Although it may sound disheartening, the problem is nothing but hidden in your HDMI cable or remote. Follow these simple steps to get your Xfinity Flex up and running: Check whether you are using the …Official Employee. •. 973 Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio and visual cables between the DVD player and the TV, then co...Factory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...Auto-Tuning Channels. Using the remote press the xfinity button. Highlight Settings (the gear icon) and press OK. Highlight Preferences and press OK. Highlight General and press OK. Press the down arrow on the remote and highlight Prefer Best Available Resolution. Then press OK to toggle the feature on or off. Press Exit to finish.To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ... Turning Audio Description On or Off on a Non-X1 TV Box. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. 1. Remove the battery pull tab from the remote. control battery compartment and make sure. your TV, AVR and set-top box are powered. on. 2. Refer to the "Setup Codes for TVs" and "Set-. up Codes for AVRs" sections on the back of. …Method 2: Via Accessibility Settings. Let’s see how we can stop a Samsung TV from talking in a few simple steps by navigating to Settings > General > Accessibility > Voice Guide Settings > Voice Guide. For detailed instructions with screenshots, see below. Press the Home Button on your Samsung TV’s Smart Remote Control.Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...Jun 22, 2021 · Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for …Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the …How to record a program Highlight a program on the Guide screen. Select the Record button on the remote control or select the Record option on the program’s info panel. Select Just this episode or All episodes, and the recording will be set. View and Download Comcast Xfinity X1 quick reference tips online. network TV box. xfinity X1 set-top ...Apr 20, 2020 · Learn two ways to fix most problems with the Xfinity Voice Remote. The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Guidance is available for the Main Menu ...Oct 24, 2020 · Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. 12 Messages Friday, December 30th, 2022 10:48 PM Closed Voice Guidance “ Message TV screen has been stuck on “Do you want to keep using Voice Guidance?” Message for 2 days! Can’t get through to anyone at 1-800-Xfinity. Please help! Question • Updated 9 months ago 1.2K 1 0 2 Responses CCChristian +6 more Contributor • 127 Messages 9 months agoGet the most out of your Comcast X1 Remote by learning to pair it with multiple devices and what to do if you can't find your manufacturer code.7.2K 4 0 7 Responses XfinityRay +21 more Official Employee • 1.4K Messages 2 years ago Hello! Thank you for reaching out about the Voice Guidance prompt, @user_a57a85. Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up?Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.The is a setting to turn it on and off. To check it, you click the Xfinity button, scroll right to the settings gear wheel, scroll to remote options, and select voice search on. If it is on already, the remote most likely didn't fully pair. You can reset the remote to repair it by following the steps here https://comca.st/2V6vrz0.Method 2: Via Accessibility Settings. Let’s see how we can stop a Samsung TV from talking in a few simple steps by navigating to Settings > General > Accessibility > Voice Guide Settings > Voice Guide. For detailed instructions with screenshots, see below. Press the Home Button on your Samsung TV’s Smart Remote Control.What you need: Amazon Fire TV device. Alexa enabled device, Alexa voice remote, or a paired Echo device. You can use the following Alexa commands with Max. If you're using an Alexa Voice Remote, press and hold the Voice button and then talk to Alexa. To open Max, use open or launch. For example, say "Alexa, open Max."Here is how you activate them. Press the “Menu” button on your remote. Select the “System” function using your remote’s arrow buttons and press “OK.”. Select the “Accessibility ...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Click "A" to open X1's help menu. With the help menu open, click "A" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.Mar 10, 2022 · To access Apple TV+ on an Xfinity device, the user can speak to their X1 Voice Remote, which is included with Xfinity set-top boxes. The voice control button is a large, transparent-blue circle underlaid with a picture of a microphone. Holding down this button and saying 'Apple TV+' will open the application.Press Menu twice on your remote control to access the Main Menu. Select Setup. Select Guide Setup. Arrow down to Channel entry method or Channel entry behavior. Select Auto-Tune to enable the feature, or select No Auto Tune to disable the feature. Note: Auto Tune to HD will be disabled if the user does not have an HD TV Box or HD TV.Mar 21, 2020 · Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off. 0. 2. . How to turn off voice guidance with your Xfinity remotYes! The large-button remote is compatible with all Comcast During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change? As we continue to make accessibility-related enhancements to X If the xfinity box still says boot after following these steps, try restarting the gateway. To do this, log into the Xfinity account and select Devices. Locate the gateway then click on Restart modem > Start troubleshooting. If you’re having trouble accessing your account, contact customer support for help. Turn on your TV and follow the steps below to set up...

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